Got a question about finding a safe Canadian online casino, want a second opinion on a bonus offer, or simply need some friendly guidance on responsible play? Drop us a line anytime. We read every message personally and love helping fellow Canadians gamble smarter and safer.
How to Reach Us
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General questions & site feedback
hello@explorehidden.com– we aim to answer within 24 hours (Mon–Fri). -
Request a casino review or fact-check
reviews@explorehidden.com– expect a detailed reply in 1–2 business days. -
Press & partnership inquiries
press@explorehidden.com– we’ll get back to you within 48 hours.
Prefer to stay anonymous? No problem—feel free to use a burner email or omit personal details. We’ll never ask for anything beyond what’s needed to reply.
Real Humans, Real Expertise
When you email us, you’re talking to a researcher, iGaming analyst, or responsible-gambling advocate—never a chatbot or outsourced help desk. Every reply is tailored to your question, backed by up-to-date regulatory insight and first-hand platform testing.
Your Privacy Matters
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We don’t share, sell, or publish your data—ever.
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You choose how much information to provide; we delete sensitive emails after we’ve solved your issue.
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All communications are protected by industry-standard encryption.
Quick FAQ
Can I ask you to review a specific Canada-facing casino or sportsbook?
Absolutely. Email reviews@explorehidden.com with the platform name and any concerns (e.g., slow withdrawals, bonus fine print). If it meets our editorial policy, we’ll put it in the review queue and keep you posted.
Do you recommend platforms in every province?
We focus on sites that legally accept Canadian players nationwide, but we’ll flag any province-specific restrictions (e.g., AGCO-licensed Ontario sites). Let us know where you play, and we’ll tailor our guidance.
How long does it take to hear back?
Most queries get a response within one business day. Complex review requests can take up to two days so we can test features and verify licence details.
Thanks for stopping by! We’re honoured you trust us to steer your casino journey—reach out anytime and we’ll do our best to help you play safe, play smart, and have fun.